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Frequency asked questions
What services does HostnValue offer?
HostnValue is an Airbnb concierge and property management company. HostnValue offers all-inclusive and digital management contract as well as à la carte property management services, starting with creating tailored listings and optimizing them for SEO to maximize visibility. Following this, we provide pricing management, guest communication, and operational support for short- and mid-term rental properties. We ensure a seamless experience by taking care of all aspects of property management, from guest interactions to maintenance coordination
Do you manage properties outside of Québec?
At the moment, our services are focused on properties located within Quebec. We are based in Montreal, and our network operates throughout the province.
How does your Smart Pricing service work?
Our Smart Pricing service is designed to balance occupancy and rates. We use advanced pricing software and market analysis to optimize your property's revenue, ensuring the best possible rate without compromising on occupancy.
How do you handle guest communications?
We manage all guest communications on your behalf, ensuring quick and professional responses to inquiries, booking confirmations, and any issues that may arise during a guest's stay. This guarantees a smooth and seamless experience for both you and your guests.
What happens if my property requires maintenance?
For routine maintenance, we coordinate with trusted local professionals to resolve the issue. If you prefer, you can add maintenance management as part of your package, and we'll handle repairs, scheduling, and follow-ups.
How do I get started with HostnValue?
To get started, simply contact us to schedule an initial consultation. We'll assess your property and discuss your specific needs before recommending a customized service package.
How often will I receive updates on my property’s performance?
You will receive regular reports that detail your property’s financial performance, occupancy rates, and guest feedback. Our goal is to keep you informed while handling all the operational details.
Can I still be involved in the management of my property?
Absolutely! We offer flexible management solutions. If you want to remain involved in certain aspects, such as guest approvals or pricing decisions, we can customize our approach to fit your preferences.